* Come visit us in Montreal! Most developers are students in the LISA_ group at the `University of Montreal`_.
.. _support:
Help!
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@@ -179,16 +180,27 @@ How to get help
The appropriate venue for seeking help depends on the kind of question you have.
* How do I? -- `theano-users`_ mailing list or `StackOverflow`_
* I got this error, why? -- `theano-users`_ mailing list or `StackOverflow`_
* I got this error, why? -- `theano-users`_ mailing list or `StackOverflow`_ (please include the *full* error message, even if it's long)
* I got this error and I'm sure it's a bug -- `Github ticket <http://github.com/Theano/Theano/issues>`__
* I have an idea/request -- post the suggestion to `theano-dev`_ or, even better, implement the idea and submit a `GitHub <https://github.com/Theano/Theano/pulls>`__ pull request!
* Why do you? -- `theano-users`_ mailing list (not appropriate for StackOverflow)
* When will you? -- `theano-dev`_ mailing list (not appropriate for StackOverflow)
When asking questions on StackOverflow, please make sure you use the *theano* tag, so others in our community can find
your question, and follow StackOverflow's guidance on `asking questions <http://stackoverflow.com/help/asking>`__.
Consider also using the *python* and *numpy* tags, especially if you are unsure whether the problem relates to Theano,
Python, or numpy.
When asking questions on StackOverflow, please use the *theano* tag, so your question can be found, and follow
StackOverflow's guidance on `asking questions <http://stackoverflow.com/help/asking>`__. Consider also using the
*python* and *numpy* tags, especially if you are unsure which library your problem relates to.
It is often helpful to include the following details with your question:
* If you have an error, the *full* error message, even if it's long
* The versions of Python and Theano are you using
* Whether you're using a CPU or GPU device
* Details of your Theano configuration settings (you can print this in Python via `print theano.config <http://deeplearning.net/software/theano/library/config.html>`__)
Spending the time to create a minimal specific example of a problem is likely to get you to an answer quicker than
posting something quickly that has too much irrelevant detail or is too vague. A minimal example may take you a bit more
time to create but the first response is very likely to be the answer you need instead of being a frustrated request for
clarification.
How to provide help
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@@ -205,8 +217,8 @@ Often it is easiest to answer a question directly but sometimes it may be better
was provided in the past. Pointing people to relevant sections in the documentation, or to a Theano tutorial, can also
be helpful.
If answering questions on StackOverflow, please `be nice <http://stackoverflow.com/help/be-nice>`__ and follow
StackOverflow's guidance on `answering questions <http://stackoverflow.com/help/answering>`__.
When answering questions please `be nice <http://stackoverflow.com/help/be-nice>`__ (as always!) and, on
StackOverflow, follow their guidance for `answering questions <http://stackoverflow.com/help/answering>`__.
