* Register to `theano-buildbot`_ if you want to receive our daily buildbot email.
* Register to `theano-buildbot`_ if you want to receive our daily buildbot email.
* Ask/view questions/answers at `stackoverflow/questions/tagged/theano`_
* Ask/view questions/answers at `StackOverflow`_
* We use `Github tickets <http://github.com/Theano/Theano/issues>`__ to keep track of issues
* We use `Github tickets <http://github.com/Theano/Theano/issues>`__ to keep track of issues
(however, some old tickets can still be found on
(however, some old tickets can still be found on
...
@@ -168,6 +168,48 @@ Community
...
@@ -168,6 +168,48 @@ Community
* Come visit us in Montreal! Most developers are students in the LISA_ group at the `University of Montreal`_.
* Come visit us in Montreal! Most developers are students in the LISA_ group at the `University of Montreal`_.
.. _support:
Help!
=====
How to get help
---------------
The appropriate venue for seeking help depends on the kind of question you have.
* How do I? -- `theano-users`_ mailing list or `StackOverflow`_
* I got this error, why? -- `theano-users`_ mailing list or `StackOverflow`_
* I got this error and I'm sure it's a bug -- `Github ticket <http://github.com/Theano/Theano/issues>`__
* I have an idea/request -- post the suggestion to `theano-dev`_ or, even better, implement the idea and submit a `GitHub <https://github.com/Theano/Theano/pulls>`__ pull request!
* Why do you? -- `theano-users`_ mailing list (not appropriate for StackOverflow)
* When will you? -- `theano-dev`_ mailing list (not appropriate for StackOverflow)
When asking questions on StackOverflow, please make sure you use the *theano* tag, so others in our community can find
your question, and follow StackOverflow's guidance on `asking questions <http://stackoverflow.com/help/asking>`__.
Consider also using the *python* and *numpy* tags, especially if you are unsure whether the problem relates to Theano,
Python, or numpy.
How to provide help
-------------------
If you see a question on the `theano-users`_ mailing list, or on `StackOverflow`_, that you
feel reasonably confident you know an answer to, please do support the community by helping others.
We were all newbies to Theano once and, as the community expands, there is a constant stream of new Theano users looking
for help. Perhaps you asked a question when you were first starting out? Now you can pay it forward by helping others.
It's also a good way to reinforce your own Theano knowledge.
Often it is easiest to answer a question directly but sometimes it may be better to refer people to a good answer that
was provided in the past. Pointing people to relevant sections in the documentation, or to a Theano tutorial, can also
be helpful.
If answering questions on StackOverflow, please `be nice <http://stackoverflow.com/help/be-nice>`__ and follow
StackOverflow's guidance on `answering questions <http://stackoverflow.com/help/answering>`__.
